castingzoqa.blogg.se - Quebec city airport shuttle hotels

In addition, the alternative parking area for the check in is a bit far away from the entrance.

At least 2 hours without electricity in any form and, again, no excuses or explanation.

On the last day there was a power failure which lasted until we checked out. In addition we heard from the reception that they had already the same problem a few hours ago and “glitches can happen”. Very unprofessional customer handling and no excuse from the hotel for letting us waiting so long for a clearly failure in their systems. After some calls and 2h waiting at the reception, a new reservation appeared in their systems with any further clarification (at the time of the “new” reservation it was 4 am in Europe). Our reservation was not registered in their system, but we had already paid and booked everything with our travel agency. The problem we had was during the check in. Hotel room was clean and overall quite good.

Hilton Tulum Riviera Maya All-Inclusive Resort.

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